LEVEL UP is constantly growing and would not be possible without dedicated volunteers. We are therefore very happy to welcome anyone who would like to take a look behind the scenes and get involved. As a thank you for your support, we also offer you some benefits.
Every volunteer will receive:
- free 2-day ticket
- Volunteer-Shirt (1 Shirt pro Tag)
- free food & drinks on the day of the shift
- free parking ticket
- on request: confirmation & recommendation for your CV and direct contact to our partners for a job search
People who do not help during the festival days, but during the set-up and/or dismantling will not receive a volunteer shirt. People who help with set-up or dismantling will also receive a goodie bag.
The registration deadline is May 31. If you are unable to attend for any reason, please let us know as soon as possible so that we can look for a replacement.
Depending on how many volunteers we have in the respective areas, the shifts will last about 4 hours. We will send you your exact schedule at least 2 weeks before the event.
To be a volunteer at LEVEL UP, you must be at least 16 years old. You should also have a good knowledge of German (at least B2) and be motivated. Depending on the area of work, you should also be able to keep calm in stressful phases, be good with people or have previous technical knowledge (more on this in the description of the individual areas).
Yes, you can specify the areas in which you would like to help in the registration form. The more areas you select, the easier it will be for us to allocate the tasks. You are also welcome to explain in the field for further comments which area you would prefer.
Of course! Our volunteers only help us for about 4 hours per shift. The rest of the time you can spend with your free festival pass at the site and enjoy the event. If you are planning to take part in a competition or tournament (e.g. Cosplay Contest, Super Smash Tournament etc.), please indicate this in the comments field. As far as possible, we will try to take this into consideration when organizing the event.
All volunteers who help on one or both festival days (Saturday & Sunday) will receive the following benefits:
- free 2-day ticket
- Volunteer shirt
- free food & drinks
- free parking ticket if needed
- on request: confirmation & recommendation for your CV and direct contact to our partners for a job search
- a unique experience behind the scenes of a gaming festival
People who help us with set-up and dismantling will also receive a goodie bag.
You can choose from the following areas for your shift:
- Set-up & dismantling: This includes all activities before and after the event, such as setting up tables, installing monitors, wiring PCs, installing and testing games on PCs, packing goodie bags and much more.
- Prerequisite: basic technical knowledge (independent wiring of PC, monitor, keyboard etc.), a certain level of physical fitness is an advantage
- LEVEL UP Challenge & Merch: Here you support our Questmaster. You help visitors if they have questions about the quests, give stamps for completed quests, help visitors fill out the forms for the main prizes and give out instant prizes. You will also help with the sale of merchandise. To do this, you will operate our cash desk and explain the products to interested visitors.
- Prerequisite: communication skills, careful work even under stress
- Entrance area: In the entrance area, you will assist with ticket control and issue admission wristbands. You will also assist in the checkroom if required.
- Prerequisite: independent work, certain physical fitness (standing for long periods required)
- Area Support: Here you will support us in various areas and booths. Your tasks include showing visitors the games and assisting them with any questions they may have. You are also responsible for ensuring that the booth is kept clean and that no objects (e.g. small controllers) disappear.
- Prerequisite:: Communication skills, ability to work independently, in certain areas technical knowledge is an advantage in order to be able to solve technical problems independently.
- Stagehand: As a stage hand, you support our production team with set-up and conversion work before/after the program points, you help with minor technical problems (e.g. a broken keyboard has to be replaced) and, together with our team, prepare everything for a smooth process on the stages.
- Prerequisite: Technical knowledge, certain physical fitness for construction and conversion work
- RunnerYou are flexible in your work and help wherever your help is needed. Possible tasks of a Runner could be filling up fridges in the VIP area, laying out festival maps at visible locations or providing support in other positions when things are stressful there.
- Prerequisite:: Flexibility, working well under stress, certain communication skills and basic technical knowledge are an advantage, but not essential
The exact sequence of your shift will be explained to you in the onboarding appointment. A contact person from our team will always be available to you on site.
Feel free to contact us directly on Discord or at levelup@mzs.at. We will be happy to help you.
